NPS: Most Industries Should Focus On Eliminating Detractors To Boost Growth
By Maxie Schmidt | Published on 2025-01-09T09:37:22Z
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Are you a CX leader at a company using Net Promoter Score ℠ (NPS)? Then you must be the most knowledgeable person on how exactly a change in NPS affects your organization's key business metrics. Only then can you answer these super important questions: Where …
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Are you a CX leader at a company using Net Promoter Score (NPS)? Then you must be the most knowledgeable person on how exactly a change in NPS affects your organizations key business metrics. Only th… [+4070 chars]
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